Users may receive e-mails that seem fraudulent or malicious. If you suspect an email to be malicious in any way, you can report it by using the Phish Alert Button in Outlook. Select the email, and ...
See more
Problem: Wincap Printing error
Wincap will show ZZZ- No default Printer Found and the drop down screen will not have other printers as options.
Solution:
Restart Wincap
Make sure they are disconnec...
See more
You can access files stored in OneDrive from any device through the web browser (Google Chrome). Use the following steps:
Navigate to https://office.com and sign in at the top right of the window ...
See more
Tired of having to traverse through the start menu to access your favorite applications? You can pin any app to the taskbar (the black bar at the bottom of your screen) by doing the following:
F...
See more
To add users to a Listserv, you will need to navigate to https://lists.questar.org and select "Login" from the upper right, then select the Google icon:
If you are asked to enter a username on...
See more
Problem: Incorrect Letters appear when keys are pressed.
Sometimes a Chromebook lists something other than"US" in the bottom right corner. When you see this, it means the Chromebook Keyboard has b...
See more
If you have multiple monitors, you may want to adjust their behavior and layout.
Projection Menu
Hold the Windows key and press P to open the projection menu. You can use this menu to change the be...
See more
To clean the screen you will need two lint-free cloths and a spray bottle with 70-90% isopropyl alcohol. Follow these steps:
Turn the display off by pressing the power button, located near the bot...
See more
General Troubleshooting
Check your device
Check if the microphone, speakers, or headphones are plugged in and unmuted.
Unplug the device, then plug it back in.
If it is a Bluetooth device, ensure ...
See more
Connecting to Questar-Guest Wi-Fi (Faculty/Staff)
Launch your Wi-Fi settings and click on "QUESTAR-GUEST".
A window will immediately open with a portal with 2 options, Visitor and Questar User...
See more
Default Applications in Windows are the first applications that Windows will default to when a user is opening different types of files. The application differs on the file type, and multiple app...
See more
Disable touch on an EPSON board.
Press the Menu button on your EPSON Remote
Scroll down to the Extended tab and select Easy Interactive Function
Select Touch Unit Setup and then select Power
Click...
See more
Are your emails not sending? Are you not receiving any new emails? There is a chance that your Outlook Mailbox has been set to offline. If you see this symbol in your taskbar, your Outlook is offl...
See more
Preview PaneUse the preview pane to get a quick look at the contents of a file without having to open it. This can save you time when you're looking for a document but can't remember its name.Click...
See more
If your emails are automatically being filtered to your Junk Email folder, please follow the steps below to ensure you're filtering is set up correctly.
Outlook on the web:
In your Outlook, you w...
See more
Follow these steps to forward only the attachment from an email in a new email.
Outlook for iOS
These steps work on iPhones and iPads:
Open the email with the attachment, then tap the attachment.
...
See more
Reusing the same password on multiple sites can be incredibly risky. Most people reuse the same credentials for different sites because they are not aware of the potential impact. This means that i...
See more
If you would like to or need to change your password, simply:
Open a web browser like Google Chrome
Go to https://myaccount.microsoft.com and sign-in with your Questar account
Select "Change passw...
See more
If you wish to have your monitors each displaying different items (opposed to mirroring the same content), simply:
Right click anywhere on the Desktop
Select "Display Settings"
Scroll down and sel...
See more
PrintingYou'll need:A Questar issued device: a laptop, Chromebook, or iPad.Your Questar photo ID badge.Here's the general outline on printing for all devices:Find what you want to printPrint to "Ca...
See more
Requesting electronic signatures is easy with Adobe Sign. Just set your recipients (signers), upload your PDF, place your signature fields and sign.
Set signers and upload PDF
Head to Adobe Sign's...
See more
📖 How to Use Live Translation with AirPodsLive Translation lets you translate spoken conversations in real time using your AirPods and iPad or iPhone. This guide walks you through setup and usage.✅...
See more
Please carefully follow this guide to ensure you are getting critical alerts when they are sent. Some parts of this process are not automatic if you simply click through the setup. 1. Open the Info...
See more
1. From the App navigate to the self service portal and press (+) Add Device 2. Select SMS or Phone Call 3. Change the type from Home to Mobile, and enter in your phone number using the format: 1...
See more
Persistent notifications do not auto dismiss. This can be important to making sure emergency notifications are not missed. 1. Open the Settings App 2. Scroll down until you see notifications and s...
See more
Multi-Factor Authentication
Multi-factor authentication (MFA) is a security enhancement that allows you to present two or more pieces of evidence – your credentials – when logging in to an account....
See more
This guide is an overview of helpful keyboard shortcuts within Microsoft Outlook. You can find the list of helpful shortcuts below, separated by the version of Outlook that they can be used with.
...
See more
If your printer is only printing one page instead of multiple pages, you may have a setting called "Mopier Mode" enabled. Mopier Mode is a setting that controls how many copies of the print job nee...
See more
Non-Questar employees will not be able to print in the same way most staff do, but there is an alternative to print via Web Print in Papercut. This will be limited to files: PDF's, pictures, Word d...
See more