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How to print and scan on a copier machine

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    Printing

    You'll need:

    • A Questar issued device: a laptop, Chromebook, or iPad.
    • Your Questar photo ID badge.

    Here's the general outline on printing for all devices:

    • Find what you want to print
    • Print to "Canon Secure Print"
    • Go to any copier in your building
    • Scan your Questar photo ID badge
    • Select "Print All" or "Release Print"

    Sending a print job

    For all device types, first make sure you are first connected to the QUESTAR-NET or QUESTAR wifi networks, or docked to a wired ethernet connection.

    Laptop (Windows)

    Pull up a document or other media you'd like to print out and select print. These steps will be different depending on which program you are printing from (I.E. Chrome, Word, Outlook, etc.).

    For the destination or printer device, you'll want to select "Canon Secure Print". The exact name may differ slightly depending on the building.

    You may need to select see more or pull up more options from the list of available printers if it does not immediately appear:

    Send your print and skip to the next section Releasing a print job.

    Chromebook (ChromeOS)

    Pull up a document or other media you'd like to print out and select print. These steps will be different depending on which app/website you are printing from (I.E. Google Docs, Outlook, etc.)

    For the destination or printer device, you'll want to select "Canon Secure Print", which is one of the "Mobility Print" options. The exact name may differ slightly depending on the building.

    You may need to select see more or pull up more options from the list of available printers if it does not immediately appear:

    Send your print and skip to the next section Releasing a print job.

    iPad (iPadOS)

    Pull up a document or other media you'd like to print out and select print. These steps will be different depending on which app you are printing from (I.E. Outlook, Photos, Google Docs, etc.). Generally speaking, you'll want to look for the share icon the Share button and then select "Print".

    For the printer, you'll want to select "Canon Secure Print". The exact name may differ slightly depending on the building.

    Both "Canon Secure Print" or "Canon Secure Print - Color" can be used to print media with color. "Canon Secure Print" is recommended.

    The first time you try to print, you'll need to enter your normal Questar account credentials without @questar.org (For example: john.smith).

    Send your print and skip to the next section Releasing a print job.

    Releasing a print job

    When printing to Canon Secure Print, you can choose to release your print job to any available copier in your building. First, look for the badge scanner. On most models it's just next to the screen.

    If you want to print all individual jobs you sent, you can click the "Print all" button at the top right of the screen.

    You also have to option to review jobs by selecting "Print Release" from the list of options, releasing and deleting jobs as needed.

    Scanning

    First, look for the badge scanner. On most models it's just next to the screen.

    Place your documents face up in the scanner feed.

    You can also lift up the top to scan larger documents.

    Select "Scan" from the list of options.

    You have the option to scan to your email or to your OneDrive. For most, scanning to email is the simplest method. Scanning to OneDrive will place your scans in your OneDrive folder under a folder called "Apps" in a subfolder called "Scans for PaperCut MF".

    OneDrive - Questar III BOCES\Apps\Scans for PaperCut MF

    There are options for things like scan quality and whether to scan both sides of the page. Once you are satisfied, select scan to proceed. Check your email or your OneDrive for your completed scan.

    Common Issues

    Canon Secure Print is offline or can't be found

    Check to make sure your device is connected to either the QUESTAR-NET or QUESTAR Wi-Fi network depending in which building you are in. QUESTAR-GUEST and QUESTAR-PSK are not able to find and print to the copiers.

    I forgot my badge

    If you forget your badge, you can still authorize on the copier's main display by entering your account username and password without @questar.org (For example: john.smith).

     

     

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