Occasionally, users may run into issues with their Surface Laptop and docking stations. Below, you can find several symptoms and common resolutions to the issues:
Surface won't charge, but is plugged into the dock.
In most cases, unplugging and re-inserting the power cable from the dock will resolve this.
External Webcam is low-resolution and 'blurry'.
In most cases, unplugging and re-inserting the power cable from the dock will resolve this.